The Elite Ayrshire Business Circle

The Elite Ayrshire Business Circle

Monday, 27 August 2007

Western House Hotel in Ayr shortlisted for Scottish Thistle Awards

THE Western House Hotel at Ayr Racecourse is among 35 top tourism businesses which have made it through to the finals of this year’s prestigious VisitScotland Scottish Thistle Awards.

Picture shows: The Western House Hotel

The Western House Hotel has been shortlisted in the Customer Care (Serviced Accommodation) category, along with Clach Mhuilinn, Inverness and the Radisson SAS Hotel, Edinburgh.

Ayr Racecourse general manager William Gorol expressed his delight at Western House Hotel making it through to the Finals of the Scottish Thistle Award for Customer Care. William said: “The Thistle Awards reflect the pinnacle of the Scottish hospitality industry, and I am thrilled that Western House Hotel has reached the finals.

“Customer care is probably the most important aspect of the hospitality industry, and at Western House we have left no stone unturned in making sure our customers are given the very best care and service.”

Now in their 16th year, the awards were open to all businesses operating in Scotland’s tourism industry.

Congratulating the finalists, Tourism Minister Jim Mather said: “These awards recognise people who are delivering the very best of Scottish hospitality. I congratulate all those shortlisted. They have achieved high standards, and have not only boosted their own individual businesses, but also Scotland’s economy as a whole.

“The Scottish Thistle Awards are yet another reminder of the skills, talent and drive shown by our tourism industry. The Scottish government is determined to work with the industry to build on our successes, boost tourism figures and increase sustainable economic growth.”

Over 200 entries were received for this year’s Scottish Thistle Awards. Each category had its own independent panel of judges who work to a strict scoring system.

VisitScotland Ayrshire & Arran Area Director Catriona Mackie said; “I am really impressed by the top quality entries from Ayrshire this year, and congratulate The Western House Hotel on making it onto the shortlist, and wish them the best of luck in the final stages of judging.

“We know that it is the little things we do which will make the difference and keep visitors coming back to Ayrshire & Arran for more.

“The Scottish Thistle Awards recognise small and large businesses across Scotland which go that extra mile to drive up quality and make Scotland and Ayrshire & Arran a must visit, must return destination.”

Visit the Western House Hotel website: CLICK HERE

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