Thursday, 15 January 2015
Ayr Racecourse Hotel voted Best in Britain
Now officially the Best in Britain, the Western House Hotel at Ayr Racecourse has won one of the most prestigious awards in the UK hotel industry.
Management and staff at the hotel were absolutely delighted to hear this week that Western House was rated a ‘cut above’ and had been voted the UK’s number one Luxury Hotel in the Laterooms.com Simply The Guest Awards, beating off competition from thousands of hotel throughout Britain.
David Brown, Managing Director of Ayr Racecourse and Western House Hotel said: “This is a fabulous achievement being compiled from guest reviews and ratings, and Western House achieved the top spot with a remarkable 96% of guests saying that they would recommend the hotel to a friend and 97% saying that they would stay again!
“This is a tremendous accolade, and proves that the hard work, dedication and attention to detail are noticed and appreciated by our customers.”
The annual awards are based on guest reviews and ratings published on the Laterooms.com site - one of the world’s leading hotel reservations websites.
Reviews can only be left by guests who have booked via the website and guests are asked to rank the accommodation in detail in categories including customer service, cleanliness, food and room quality, value for money and family friendliness.
The awards ceremony, presented by television star Alex Brooker, was held in the Savoy Hotel, London on Wednesday night and streamed live via the Laterooms website.
Alex Brooker, host of Simply The Guest, said: “The Western House Hotel has proven it is a ‘cut above’ over the last 12 months, having been consistently highly rated by guests who have stayed there.
“It was a pleasure to be able to recognise the hard work of the whole team at the hotel and I hope this official Laterooms.com shout out goes some way to rewarding everyone involved.”
For further information call Iain Ferguson on 01292 294972 or 07795 565691.
Ayr Racecourse and the associated Western House Hotel are Founder Members of the Elite Ayrshire Business Circle.